Teramind UAM: Employee monitoring, productivity optimization and insider threat detection in a single platform

Teramind UAM goes beyond the basic employee monitoring and tracking functionality and adds intelligent behavior-based analysis to provide actionable insight and automated responses to employee generated threats. It can monitor employees, third-party vendors, contractors, remote and special/privileged users. With its rules and policies, Teramind UAM captures violation incidents as forensic evidence and take action to alert, stop, block and more measure employee productivity, conduct risk analysis, prevent unauthorized data exfiltration and keep track of how employees and third-party vendors access company resources while logged in at work. Finally, in case of a data breach or security incident, Teramind UAM provides comprehensive forensic data and session recordings to identify the employees and vendors who have triggered a rule violation along with their activity footprint with pinpoint accuracy.

Teramind UAM: Features at a glance

Real-time employee activity monitoring

Teramind monitors all employee activity covering 12+ system objects such as: web pages, applications, email, console commands, file transfers, instant messaging, social media, keystrokes, clipboard, searches, printing and even on-screen content (OCR) in real-time.

Built-in productivity optimization

Define which apps and websites you consider productive and get in-depth reports on how your employees utilize them. Identify the laggards or high performers with active vs. idle time analysis. Adjust your organizational workflow through tracking of schedules, projects and employee engagement rate for overall productivity boost.

Enterprise monitoring

Teramind makes it easy to monitor enterprise apps, e.g. SAP, Salesforce, etc. to detect malfeasant activity without requiring complex integration. However, if needed threat events and session logs can be sent to SIEM, threat analytics and PM systems for further analysis.

User behavior analytics

Intelligent behavior analysis can detect malicious activity and anomalies that indicate deviation from normal behavioral baseline. Dynamic risk scoring and vulnerability scanning identifies insider activity before they represent a real threat.

Audit and forensics

Video recording of all employee activity, audio recording, session recording, immutable logs, alerts and optional OCR search are just a few examples of Teramind’s powerful audit and forensic capabilities. Locate and stop the source of an insider threat with pinpoint accuracy.

Policy and rules engine

Get started right away with hundreds of pre-built rule templates, activity classification lists and data categories. Create your own policies and rules with an intuitive, visual rule editor. Use natural English, regular expressions and conditions to easily define your requirements.

Third party vendor management:

Teramind’s monitoring features cover third party vendors and remote users who have access to your critical systems. This enables you to control vendor management and third-party SLA and decreases the chances of cyber threats.

Compliance management

Teramind UAM can be used to create activity and schedule based rules to support several common compliance requirements like: implementing audit trails (GDPR), limiting unauthorized login (ISO 27001), prevent unencrypted file transfers (PCI DSS) and more.

Why Choose Teramind UAM

Teramind UAM (User Activity Monitoring) has broader monitoring and tracking capabilities like emails, file transfers, network, keystrokes etc. It has more options for active protections like Lock Out User, Set Active Task, Execute Command etc. Teramind UAM also comes with additional risk analysis and anomaly detection modules to discover and prevent sophisticated insider threats.

Teramind Uam Delivers Immediate busines Benefits

Establish Organization-Wide Visibility and Control

Teramind’s PC activity monitoring software visually records every action that an employee makes for over 12 objects. These objects include everything from screen, apps, files, websites, and much more.

Each object can be configured to take into consideration what needs to be monitored and measured with the PC activity monitoring software. You can also control who has access to the monitored records.

With user activity monitoring you can control which employees or third-party vendors to monitor. You can also set limits on what you would like to monitor and for how long. Teramind’s software provides a balance of instant administrative viewing and respects employee privacy requirements as needed.

Detect Insider Threats and Vulnerabilities

With the Teramind’s computer activity tracker you can determine which activities you consider high-risk. Copying files to external drives, using cloud storage to share corporate files, downloading/opening files and attachments from unknown sources are some of the most common high-risk activities.

After determining the high-risk activities and setting monitoring web activity of users guidelines, you can then apply advanced behavior based rules. The user activity monitoring system will automatically detect when employees violate the rules.

Utilize sophisticated anomaly rules to identify employee activity outside the normal behavior. With the computer activity tracker, you will immediately get notified when harmful employee activity is detected.

You can then take control of their system before any malicious or fraudulent attempt. You can lock the user out or go as far as taking over their computer completely.

Protect Your Sensitive Data and Resources

Take a look at Teramind DLP if you need a dedicated data loss prevention solution. However, Teramind user activity monitoring comes with some useful data protection features too. For example, you can utilize the Activity and Schedule-based rules to prevent external drive usage, detect unusual or unauthorized network login or files transfers.

Or, write rules that react to any observable employee activity. For example by monitoring the web activity of users you can block an email from being sent outside the company domain. You can even know when sensitive documents are being printed. Having a secure PC activity monitoring system with clear rules in place will help protect your business and data.

All these features of Teramind’s user activity monitoring system can help minimize information exfiltration and data leaks by malicious or ignorant employees.

Boost Employee Productivity and Performance

Use the workforce productivity tools to track active vs inactive time, late shifts, long breaks etc. Design etiquette rules to limit unproductive behavior. For example, use the computer activity tracker to set a time limit on social media usage or restrict access to gambling sites.

Use intelligent content-based rules to automatically identify clues to customer dissatisfaction. Angry sentiments in emails, customer queries in IM chat not answered, and more can all be automatically identified.

After identifying these issues you can implement processes to provide better service.

Monitor Privileged Employees and Third-Party Vendors

Teramind allows organizations to stop potential employee-employee or employee-third party collusion attempts. Create profiles for remote, privileged, external vendors and then define what information and system resources each profile can access.

Further rules can be set up to monitor web activity of users so that access to sensitive information is segregated. Information can be segregated by the organization’s security policy, or on a need-to-know basis.

Rules can also be created to notify the authorities of any suspicious privileged employee and third-party vendor activity. Authorities can be alerted to unscheduled or unauthorized changes, creation of backdoor accounts, etc.

Reduce Organizational Risk and Protect Yourself with Proof

Take action against a malicious employee backed by solid proof. With Teramind’s PC activity monitoring, you can view detailed reports for all employees including any security incidents and what steps were taken.

An employees’ desktop can be viewed using instant snapshots, sessions recording, and history playback features. All of these tools gather evidence for audit purposes.

If needed, video and audio recording gathered with Teramind’s user activity monitoring can be exported and shared with law enforcement.

Project Management Benefits

Use the Revealed agent to let employees, contractors or vendors identify and track what projects/tasks they’re working on. Also, use the Hidden agent to automatically assign tasks to employees based on the monitored web activity of users.

Use the built-in scheduler to track attendance and receive alerts when employees deviate from their scheduled work hours. Timesheet and cost tracking reduce the need for manual invoicing and oversight when working with contractors or remote workers.

Additionally, Teramind has integration support for all your favorite project management tools like JIRA, Trello, BaseCamp, Redmine etc.

HR Management Benefits

HR departments can use Teramind to provide a safe work environment by monitoring internal communication channels for harassment, abuse, resentment. For example, you can create a rule to detect keywords that shows angry sentiment.

Finding angry sentiments early will allow you to take proactive measures. You don’t want these sentiments to become full-blown conflicts.

HR can also use Teramind’s etiquette rules as part of the user activity monitoring process and procedures. Use etiquette rules to govern acceptable usage policy and code of conduct.

Develop training materials and on-demand feedback system regarding company policy by utilizing the session recording and custom alert messaging features. Same can be used for onboarding new staff or as a guide for an exit interview.

User Activity Monitoring Software with Flexible Deployment Options

Teramind Cloud – trust us the management of the Teramind deployment and infrastructure. Only install Teramind Agents on the machines you want to monitor and set up your users, policies and rules and let us take care of the rest.

Teramind On-Premise – control the Teramind implementation in its entirety. Stay off the cloud if that’s your firm’s operational model. Additionally, you can leverage LDAP groups and users to identify which users and groups to apply which policies and rules to.

Teramind Private Cloud – use your own secure, scalable private cloud implementation including AWS. Azure and more.

Employee Monitoring Not Enough?
Shopping for a Data Loss Prevention Solution?

How About Both in a Single Solution?

Teramind DLP (Data Loss Prevention) is an endpoint data loss prevention solution with advanced features such as OCR, fingerprinting and content discovery to prevent malicious or negligent data exfiltration, data breaches and IP loss. Teramind DLP includes all the features of Teramind Starter and Teramind UAM plus DLP, giving you all the benefits Teramind has to offer. With Teramind DLP, you’ll get employee monitoring, productivity optimization, insider threat prevention and data loss protection in a single solution.